There is no minimum contract term. You may cancel the service at any time.

If you choose to cancel, you will not be charged further once the device has been returned in working order with all included accessories.

Yes, it is possible to add a second user to your account.

If you would like further information, please contact us at info@medicalalarms.co.uk, and a member of our team will be happy to assist you.

The SOS Button device (valued at £200) is provided at no upfront cost when you sign up to a 12-month monitoring plan.

Monitoring is currently priced at £1.31 per day, reduced from £1.75 per day.

Additional savings may be available for customers who qualify for VAT exemption.

If your device is lost, a replacement can be provided. A charge of £120 will apply for the replacement device.